Solutions Newsletter - Volume 14 Issue 3

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For over 25 years, Process Software has delivered OpenVMS products and services to thousands of mission critical businesses all over the globe. Our diverse OpenVMS experience enables us to offer a wide range of OpenVMS services.

Our OpenVMS consulting services can be used to supplement your current OpenVMS expertise or for short and long term projects. We understand that each organization has unique needs and Process Software will provide the solution that is most appropriate for each customer.

Some of the Process Software offerings are:

With a pool of US-based OpenVMS experts, Process Software can be a valuable asset to your organization, providing solutions to satisfy all your OpenVMS needs.

Please contact your Sales Representative or sales@process.com to discuss your unique needs and how we may be able to assist you.

We are currently conducting a survey and your feedback is essential to helping us better serve you. This survey should take roughly 5 minutes and your answers will be completely anonymous. However, if you fill out the optional contact portion of our survey, you will be entered into a random drawing for a Process Software tie dye t-shirt.

To begin the survey, click here – http://www.surveymonkey.com/s/JWH67Z3

MultiNet - v5.3 is the most current version of MultiNet; please check out the latest ECOs and patches that are available for download. Also, please forward any suggestions or enhancement requests to support@process.com. We are interested in your thoughts and feedback while planning the next release.

TCPware - We have completed the beta testing of v5.9; thank you to all of the users who assisted in this testing. Your input was essential and greatly appreciated. The software will be released towards the end of December and maintenance customers will receive a v5.9 media and manual set towards the end of January. If you would like to download the software from our FTP site towards the end of December, please contact support at support@process.com. TCPware v5.9 includes Intrusion Prevention System (IPS) functionality and Ephemeral Port Randomization. We have also made updates to Bind 9 and SSH.

PMDF - We will begin beta testing for v6.5 towards the end of January and the testing will run for approximately 4 weeks, ending mid-February. The major features to be incorporated into this release include the replacement of the SleepyCat database, an upgrade of Legacy IMAP and POP servers, revisions to the vacation notice format, and the option to wrap/reject messages with standards-violating long lines. We will also be addressing numerous enhancements and defects. If you are interested in being a beta tester, please complete the sign-up form provided in the following link: http://www.process.com/tcpip/pmdf65beta.asp

PreciseMail Anti-Spam Gateway – The beta testing of PMAS v3.2 is scheduled to begin after the release of PMDF v6.5, towards the end of the first quarter of 2010. This release will include callable APIs for allow list manipulation and for performing alias lookups. Other main features include the ability to remove headers on incoming messages and the ability to quote passwords when authenticating against an IMAP server. If you have any enhancement requests, please send them to support@process.com. A beta sign up form will be posted on our website in the next few weeks. Please look for it if you would like to participate in the beta test.

SSH for OpenVMS - v2.3 is the most current version of SSH; please check out the latest ECOs and patches that are available for download. If you have any enhancement requests, please send them to support@process.com.

While we at Process Software strive to create and enhance our products in a high quality manner, occasionally bugs do occur causing us to release eco (or patch) kits. Sometimes, we will also release enhancements by way of eco kits in-between major product releases. A complete list of recommended patches and ecos for all of our products can be found at the following links:

http://www.process.com/techsupport/patches.html.

http://www.process.com/techsupport/eco.html

You will find links for each product and can then find the patches that you may need.

TCPware and MultiNet ECO Databases

TCPware and MultiNet have searchable databases of the ecos:

TCPware: http://vms.process.com/eco.html

MultiNet: http://www.multinet.process.com/eco.html

Customers can search for ecos based on component, product version, severity, etc. For each eco, you can read the readme file with a full description of the eco. Please note that some ecos in the database may be obsolete or private. We release ecos privately to a specific customer if we can't reproduce the reported problem and can't verify the particular fix or for other special reasons. When the customer confirms that a private fix resolves their issue, we will make it public.

MultiNet

Q: When is it appropriate to use multinet_sftp_maximum_protocol_version when having problems with other SFTP implementations?

A: This would be appropriate if many commands are resulting in unexpected program exits or reports of bad parameters and you see two lines similar to this when started with /VERBOSE

 Negotiated version: 4 (own version: 4, remote version: 4). 

TCPware

Q: Is there a way to restrict SFTP access to certain directories similar to what can be done in FTP?

A: Yes, this can be done with the TCPWARE_SFTP_<username>_ROOT logical. The logical TCPWARE_SFTP_<username>_ROOT can be defined /SYSTEM to restrict the user to the directory path specified. Subdirectories below the specified directory are allowed. For example, the following logical would restrict SFTP access for user SFTPGUEST to just the directory DISK$USER:[SFTPGUEST.FILES] and below –

 $ DEFINE/SYSTEM/EXEC – 

 TCPWARE_SFTP_SFTPGUEST_ROOT - 

 DISK$USER:[SFTPGUEST.FILES]

PMDF

Q: A vendor that we send mail to is requiring all SMTP connections from us to be authenticated. Can this be done in PMDF?

A: This ability was implemented with PMDF version 6.4. It is documented in the PMDF 6.4 release notes section 3.4

http://www.process.com/tcpip/pmdf64docs/pmdf64relnotes.txt

Q: I have a msgstore user who has changed her name and now I need to rename her msgstore account to match her new name. How would I accomplish this?

A: A pmdf msgstore account can be renamed using the following steps.

First, you will need to have the password of the account being renamed. You can use the management utilities to reset the password on the old account to something that you know.

Next, create the target account (or the account to which the account is being renamed) using your msgstore management utilities.

The PMDF migrate utility can be used to move the mail folders from the old account to the new account.

For OpenVMS, the migrate utility is documented in the VMS user documentation.

http://www.process.com/tcpip/PMDF64docs/html/user_vms/book_u5.html#pmdf_migrate_utility

For UNIX and LINUX, the migrate utility is documented

http://www.process.com/tcpip/PMDF64docs/html/user_unix/book_u5.html#pmdf_migrate_utility

On OpenVMS, use the following commands

define a migrate symbol from the VMS prompt.

 $ migrate :== "$PMDF_EXE:MIGRATE" 

 $migrate -batch -fromhost <hostname of msgstore server> -fromuser <olduser> -frompass <oldpassword> 
       -tohost <hostname of msgstore server> -touser <newuser> -topass <newpassword> 

On UNIX/LINUX, use the command

 % /pmdf/bin/migrate -batch -fromhost <hostname of msgstore server> -fromuser <olduser> 
-frompass <oldpassword> -tohost <hostname of msgstore server> -touser <newuser> -topass <newpassword> 

PreciseMail Anti-Spam Gateway

Q: Is it possible to remove the block list button from the quarantine (and/or discard) page?

A: Yes. Just copy PMAS_HTML:PMAS_QUARANTINE.TEMPLATE to PMAS_QUARANTINE.HTML (to create a site-specific copy that won't be overwritten with the next update---or just work on the .TEMPLATE file, if it doesn't matter) and edit it to remove or comment out the "<INPUT tag>" containing the blocklist button:

 <INPUT CLASS="button" TYPE="SUBMIT" NAME="qaction" VALUE="Block List" 

 onMouseover="ddrivetip(buttonHelp[2],'', 150)" 

 onMouseout="hideddrivetip()" onClick="return test_checkboxes(1);">  

There are two of these in the file. Just remove them both.

Then do the same thing for PMAS_DISCARD.HTML .

SSH

Q: I'm trying to use SFTP instead of FTP. I have changed all of my procedures and replaced all FTP commands with SFTP, but it is not working.

A: While SFTP offers a lot of the capabilities of FTP, it does not have the same command syntax.  Your procedures will have to be rewritten to use the SFTP syntax.

Contacting Process Software

E-mail:
info@process.com - General information
sales@process.com - Sales
international@process.com - International Sales information
support@process.com - Technical Support
careers@process.com - Human Resources
webmaster@process.com - Webmaster

Phone:
USA/Canada: (800)722-7770
International: (508)879-6994

Fax: (508)879-0042

Mailing:
Process Software
959 Concord Street
Framingham, MA 01701-4682

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