Not All Spam Filters Are Created Equal

Many small and medium size businesses can no longer rely on their existing anti-spam or anti-virus solution for protection. While these solutions have been available for many years, there are some significant issues to consider when evaluating a spam filtering solution:

Timely filter updates – Spam filter updates are vital to staying one step ahead of spam. Many vendors are unable to keep pace with the evolving spamming techniques and a large volume of spam. If you use freeware, consider the fact there is no single point of reference or responsibility for updates. Freeware solutions rely on various contributors for response.

Reliable support – Many vendors cannot deliver timely and reliable support to their small and medium size customers. Vendors must also have the expertise to answer technical questions about your email infrastructure.

Functionality – Products that are technically limited can end up costing you a lot of time to customize and learn. For example, a spam filter should include web-based user controls for creating their personal spam preferences and a web based administrator interface for easy management.

Quality control – Poorly written filtering rules may cause legitimate mail to be blocked. Process Software recommends you evaluate both spam accuracy and false positive rates before selecting an anti-spam solution.

Deployment Costs – A solution may be inexpensive or free, but you should consider the resource cost associated with installing and maintaining it. Costs can add up quickly when you consider the extra time needed to manage the system, or customize it to your environment.

Small and Medium Business (SMB)

Business disruptions due to spam, viruses, or spyware can be costly and impact profitability. Many small and medium size businesses lack the resources and budget to protect their email systems properly. They require a solution with a low cost of ownership that includes features such as ease of installation, minimal ongoing maintenance, and intuitive web-based administrator and user interface for spam management.

Process Software SMB solutions are designed specifically for companies with under 100 email users. PreciseMail Anti-Spam Gateway software eliminates spam and viruses at the Internet gateway or mail server. SpyCatcher Enterprise's Profiling Engine™ provides a layered approach to detecting spyware threats that evade other antispyware technologies.

Easy: Provides quick set-up and minimal ongoing management.

Flexible: The spam and virus filtering software works with any mail server. This solution can be deployed as a gateway or integrated with your mail server. The antispyware solution provides comprehensive information of applications running in an organization so that administrators can decide what is and is not spyware.

Responsive: Experience world-class support. Process Software support experts are readily available to answer your questions by email or phone.