PreciseMail Web Access TD 2.1.0

 by Process Software


Community Management Manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

© 2005, Process Software


Introduction.. 4

Introduction.. 4

Accessing the Administration Tools. 4

User Management. 5

Listing Users. 5

Viewing/Editing Users. 5

Creating Users. 5

Cloning Users. 6

Deleting Users. 6

Finding Users. 6

Changing User Passwords. 6

Locking User Accounts. 6

Assigning Users to Groups. 6

Specifying allowed modules/tools. 7

Sending mass mails to all users. 7

Deleting inactive accounts. 7

Promoting accounts to administrator. 7

Viewing online users. 8

Disconnecting online users. 8

Group Management. 9

What is a Group?. 9

Listing Groups. 9

Viewing/Editing Groups. 9

Creating Groups. 9

Deleting Groups. 9

Specifying allowed modules/tools. 10

Facilities. 11

What is a Facility?. 11

Listing Facilities. 11

Viewing/Editing Facilities. 11

Creating Facilities. 11

Deleting Facilities. 11

Distribution Lists. 12

What is a Distribution List?. 12

Listing Distribution Lists. 12

Viewing/Editing Distribution Lists. 12

Creating Distribution Lists. 12

Adding addresses to the list. 12

Removing addresses from the list. 13

Creating Distribution Lists for mass mailing.. 13

Creating Catch-All Addresses. 13

Deleting Distribution Lists. 13

Community Settings. 14

Introduction.. 14

Specifying HTML and Plain-text footers. 14

Configuring maximum recipients per e-mail 14

Blocking certain file extensions. 14

Changing your company logo.. 14

Voting / Polling.. 16

What is voting / polling?. 16

Viewing active polls. 16

Creating a new poll 16

Viewing poll results. 16

Deleting a poll 16

News. 17

What is News?. 17

Listing News articles. 17

Creating a new article.. 17

Viewing discussions of a News article.. 17

Editing a News article.. 18

Deleting a News article.. 18

Banners. 19

What are banners?. 19

Listing active banners. 19

Viewing/Editing banners. 19

Deleting banners. 19

Logging and Reporting.. 20

Viewing Logs. 20

Filtering Logs. 20

Generating Reports. 20


 

Chapter 1. Introduction

 

1.1. Introduction

 

This manual provides technical information and configuration guidelines for PreciseMail Web Access TD. PreciseMail Web Access TD is a web-based collaboration solution which includes all necessary tools to exchange information with co-workers, family and friends. The current version provides WebMail, Contacts, Calendar, Tasks, Journal, Notes, Bookmarks, Projects, Discussions, Messages, File Storage and Photo Album modules. PreciseMail Web Access TD centralizes the information of your organization so it can be accessed from any device, at any time, from anywhere in the world. Its pure HTML interface does not require any client-side software, Java components or Flash, thus it can be accessed from any computer or device such as PC, Mac, WebTV, PDA or Cellphones. PreciseMail Web Access TD runs at your server and does not require additional third-party software; it comes with a Web server, WebDAV server and SyncML server. And since it is a web-based application, you don’t have to install the software on each workstation; simply by opening a browser window, users have instant access to e-mail, meetings, tasks, documents and all company information.

 

1.2. Accessing the Administration Tools

 

The administration tools are available under a separate menu and allow you to manage your Users, Groups, Facilities and other community settings. This administration menu is available to all users belonging to the Administrator group. To access the administration tools, click on the Admin Tools option available at the menu bar:

 

 

This command will replace your left tree with the administration options. To return to your account, click on any of the icons of the Quick Bar.

 


 

 

Chapter 2. User Management

 

2.1. Listing Users

 

To display your user list, click on the Users link available on the left menu.