Kaman Corporation Testimonial
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Company Background
Kaman Corporation was founded in 1945 as a pioneering company in the
helicopter industry. Today, in addition to manufacturing aircraft
structures and components and a range of technology products, Kaman
Corporation also ranks among the top distributors of parts and equipment
to North American industry, and is the largest independent distributor
of musical instruments and accessories.
Challenge
For over 10 years, Kaman Corporation has been using PMDF as their
primary Internet messaging gateway. It supports around 3,000 users
with an average of 25,000 messages processed daily. "Approximately
60% of all the email entering our organization from the Internet
was spam", says Bill Stewart, System Administrator, Kaman Corporation.
"Spam was consuming our system and network resources. If we did
not address the spam issue, it meant we would have needed to invest
in larger more powerful systems to handle our email. Also, we found
that employees were spending a significant amount of time reviewing
and deleting spam, which was having on impact on our productivity.
I personally spent about one hour per day deleting spam", says
Stewart.
Solution
PreciseMail Anti-Spam Gateway was one of several solutions that Kaman
Corporation's IT department evaluated. The IT department was looking
for an effective anti-spam solution that did not require a lot
of work to install and maintain. Stewart stated, "PreciseMail Anti-Spam
Gateway was chosen because it stopped a high percentage of the spam.
Although there are a lot of features that allow you to customize your
spam definitions, I found that no tuning of the filters was needed.
In addition, it was easy for me to install and get it up and running.
I installed it on my AlphaStation during the beta test and found I
have had few questions since then. Although, any questions that I
had were answered promptly by Process Software."
Kaman Corporation now uses both PMDF's Sieve feature and PreciseMail
Anti-Spam Gateway to eliminate spam. PMDF Sieve eliminates spam by
providing a broad review of email entering Kaman Corporation. The
Sieve rules identify phrases in email messages that are clearly spam
and will delete them. PreciseMail Anti-Spam Gateway's heuristic and
Bayesian artificial intelligence engine technology is used to quarantine
all email that is suspected to be spam. "Not only is PreciseMail
accurate at identifying spam, but very few legitimate messages have
been quarantined. Employees can retrieve their own email from quarantine.
Some of our users chose to add specific email addresses to their personal
whitelist or blacklist so they feel they will not have to review the
quarantine messages as carefully", says Stewart.
Kaman Corporation plans to upgrade to PreciseMail Anti-Spam Gateway
v2.0 when it is released. Stewart stated, "I am very pleased
with the performance of PreciseMail Anti-Spam Gateway and look forward
to the web-based user interface that is planned for the upcoming release.
This feature will make it easy for employees set their own spam preferences.
As a result, it will further reduce the IT administration time needed
to answer employee spam-related questions".
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