Frequently Asked Questions
Why is PreciseMail Anti-Spam Gateway better than
the other anti-spam solutions?
Why is PreciseMail Anti-Spam Gateway better than the other anti-spam solutions? PreciseMail Anti-Spam Gateway protects against spam, phishing, and virus threats at the Internet gateway. It has a proven out-of-the-box spam detection accuracy of 98% without losing legitimate messages. PreciseMail Anti-Spam Gateway’s multi-layer spam-filtering engine is based on a combination of heuristic, DNS blacklisting, and Bayesian artificial intelligence technologies, which automatically learn how to separate spam messages from legitimate email. As a result, PreciseMail Anti-Spam Gateway is a more effective filtering solution than other vendors that use either a single filtering technology or alternative technologies, such as lexical analysis or challenge/response. PreciseMail Anti-Spam Gateway can also be customized to allow each organization and each email user to decide how best to handle spam in their environment – giving them precisely the email they want. The product includes the most extensive set of user options compared to other products. PreciseMail Anti-Spam Gateway is a server-based solution, which means that there is no software to install and manage on users’ desktop systems. PreciseMail Anti-Spam Gateway also includes an optional anti-virus module with industry-leading Sophos Anti-Virus software. The integrated anti-spam and anti-virus solution offers complete email protection at the Internet gateway. Don’t take our word for it, you can test PreciseMail Anti-Spam Gateway’s capabilities for yourself by requesting a free trial. What are my deployment options? You can deploy PreciseMail Anti-Spam Gateway as an integrated or standalone solution. Integrated
Figure 1 Standalone
Figure 2 How is PreciseMail Anti-Spam Gateway priced? PreciseMail Anti-Spam Gateway is a competitively priced software subscription service. Software subscriptions are priced and sold in tier blocks based on the customer's estimated total number of user email accounts. Unlimited user subscriptions are available. Sophos Anti-Virus is an add-on module, which is priced separately. Contact our sales department to obtain a quote for your organization at sales@process.com, or your local Process Software channel partner. What does PreciseMail Anti-Spam Gateway software subscription include? PreciseMail Anti-Spam Gateway offers a complete software subscription service. The annual software subscription price includes the following:
What operating systems and mail servers does PreciseMail Anti-Spam Gateway work with? 1. Integrated Configuration - one of the following: PMDF v6.1 or higher on the following OS:
Sun Java System Messaging Server (formerly known as Sun ONE Messaging Server) v5.2 or higher on Solaris SPARC v2.6, v8 or higher Sendmail v8.12 or higher on the following OS:
How are the spam filters updated? Process Software updates the anti-spam rules on a regular basis to stay ahead of new spamming techniques. We notify customers via email when new filter rules are available. Customers may then download and implement new rules at their own discretion or if the automatic filter update feature is enabled, no action is required. Customers can also provide Process Software feedback on our filters by reporting missed spam or false positives. Process Software has been a premier supplier of communications software solutions to mission critical environments for twenty years. We were early innovators of email software and anti-spam technology. Process Software has a proven track record of success with thousands of customers, including many Global 2000 and Fortune 1000 companies. What authentication methods does PreciseMail Anti-Spam Gateway support for the user spam preference website? Customers can use any one of the following authentication methods:
Why did Process Software partner with Sophos for anti-virus support? By partnering with Sophos, Process Software offers a complete anti-spam and anti-virus solution at the Internet gateway using best-of-breed technology. Sophos Anti-Virus offers consolidated protection against multiple evolving threats – viruses, worms, trojans and malicious spyware. Sophos advantages are:
What are the advantages of using both your anti-spam and anti-virus solution? PreciseMail offers a complete anti-spam and anti-virus solution at the Internet gateway using industry-leading email filtering and security technology. Both the anti-spam and add-on anti-virus module are managed under a unified web interface, which reduces the cost of management and deployment complexity. Do I automatically get Sophos Anti-Virus solution when I buy PreciseMail Anti-Spam Gateway? No, Sophos is an optional add-on module of PreciseMail Anti-Spam Gateway. You can continue to use your existing anti-virus support or many sites decide to augment their existing anti-virus solution with Sophos Anti-Virus. What does the Sophos Anti-Virus add-on module include? PreciseMail Sophos Anti-Virus option includes:
What if I already have a Sophos Anti-Virus subscription? Do I do anything different? No, you would only need to buy PreciseMail Anti-Spam Gateway. Is there an extra charge to stop fraudulent email (phishing) messages? No, a single subscription to Process Software’s PreciseMail Anti-Spam Gateway eliminates both spam and fraudulent (phishing) email attacks. Many email security vendors offer a separate anti-phishing subscription for an additional price. The benefit to the PreciseMail solution is that you only have to buy, install, and manage a single solution to effectively eliminate unwanted email, which saves you time and costs less than managing the solutions separately.
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